Far too often, a brand or team’s twitter account comes off as a programmed, robotic feed of re-directs to products and links. So many accounts are lifeless and dry, and show no signs of the personality behind the brand.
But for brands that work hard on creating an effective social strategy based around building relationships with their followers, Twitter is the perfect medium for a brand to show off its personality. In this video, we’ll discuss how the L.A. Kings turned an innocuous tweet from a celebrity into an opportunity to show off a genuine, human side to their brand account, and the lessons you can learn from their engagement.
Want more? Check out the full playlist of this series, and find Butch Stearns on Twitter.

